Refund policy (With Refunds)

Refund Policy – OutinBrew

At OutinBrew, we want you to feel confident about your purchase. If you are not fully satisfied, we’re here to help.

Returns & Refunds

  • You may request a return within 30 days of receiving your order.

  • Items must be unused, in original packaging, and in the same condition that you received them.

  • Once we receive and inspect your return, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Refundable Items

  • Gift cards and sale items are not eligible for refunds.

  • Used or damaged products (not caused by shipping or manufacturing defects) cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same product, contact us at [your support email].

Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to our error (defective or wrong item).

  • Shipping costs are non-refundable.

How to Start a Return

Please email us at [Support outinbrew.coml] with your order number and reason for return. Our team will provide return instructions.